THE TEAM YOU WILL BE JOINING

Established industrial distribution and supply-chain solutions company supporting customers across North America and Europe
Join a collaborative Credit & Collections function responsible for managing complex B2B customer relationships
Partner closely with Sales, Customer Service, Operations, Billing, Cash Applications, and Finance leadership
Join a data-driven environment focused on automation, root-cause analysis, stronger controls, and continuous process improvement

LOCATION

Ownership of a portfolio that includes some of the company’s largest and most strategic customer accounts
Opportunity to combine hands-on collections with account analysis, credit-risk evaluation, and process improvement
Exposure to complex B2B accounts across the industrial distribution and integrated supply sectors
Ability to work cross-functionally to resolve billing disputes, deductions, short-pays, unapplied cash, and recurring account issues
Opportunity to identify the underlying causes of AR problems and recommend sustainable solutions
Experience using multiple ERP systems, automated collection tools, reporting, and analytics
Ability to influence collection strategies, credit decisions, account controls, and workflow improvements
Opportunity to participate in peer training and help strengthen the broader Credit & Collections team

Independently manage a portfolio of high-dollar and strategically important customer accounts
Monitor past-due balances, payment performance, delinquency trends, and emerging credit risks
Develop customer-specific collection strategies that balance cash flow, risk management, and customer relationships
Investigate billing disputes, short-pays, deductions, and unapplied cash in partnership with Billing and Cash Applications
Identify recurring issues and determine the root causes behind delayed or incomplete payments
Partner with Sales, Customer Service, and Operations to correct account issues and prevent them from recurring
Recommend credit holds, order cancellations, management escalation, or third-party collection activity when appropriate
Maintain customer credit limits and payment terms within the company’s ERP systems
Prepare monthly portfolio summaries, collection forecasts, and analysis of delinquency and dispute drivers
Use reporting, analytics, and automated workflows to improve portfolio performance and collection efficiency
Help strengthen AR controls, processes, documentation, and team-wide best practices

Approximately 2-4 years of progressive B2B accounts receivable, credit, or collections experience
Experience independently managing a complex or high-dollar customer portfolio
Strong collections experience combined with analytical problem-solving and account reconciliation skills
Demonstrated ability to investigate recurring AR issues rather than simply resolve individual transactions
Experience identifying process gaps and recommending improvements to workflows, controls, reporting, or automation
Familiarity with billing disputes, deductions, short-pays, unapplied cash, aging analysis, and credit-risk indicators
Comfortable partnering with Sales and other departments to resolve customer issues while protecting the business relationship
Experience in industrial distribution, integrated supply, manufacturing, wholesale distribution, or another complex B2B environment is helpful
Familiarity with automated collections platforms, credit-management systems, and ERP environments
GetPaid, Infor SXe, AS400, or other Infor system experience is helpful but not required
Proficiency in Excel, including sorting, filtering, VLOOKUPs, and pivot tables
Associate’s degree in Accounting, Finance, or Business Administration preferred; relevant experience may be considered in place of a degree
Professional and diplomatic communicator who is proactive, organized, analytical, and comfortable working independently.

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To apply for this job email your details to jroot@accruepartners.com